{"id":989335,"date":"2026-08-31T08:51:41","date_gmt":"2026-08-31T08:51:41","guid":{"rendered":"https:\/\/profaj.co\/lotuscicekcilik\/?page_id=989335"},"modified":"2026-08-31T08:55:04","modified_gmt":"2026-08-31T08:55:04","slug":"iptal-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/profaj.co\/lotuscicekcilik\/iptal-ve-iade-sartlari\/","title":{"rendered":"\u0130ptal ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"\t\t
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\u0130ptal ve \u0130ade \u015eartlar\u0131<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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GENEL<\/h4>

  • Kullanmakta oldu\u011funuz web sitesi \u00fczerinden elektronik ortamda sipari\u015f verdi\u011finiz takdirde, size sunulan \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131<\/span>z.<\/p>

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  • Al\u0131c\u0131lar, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn\u00fcn sat\u0131\u015f ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli <\/span>S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi (RG:27.11.2014\/29188) h\u00fck\u00fcmleri ile y\u00fcr\u00fcrl\u00fckteki di\u011fer yasalara tabid<\/span>ir.<\/span><\/p>

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  • \u00dcr\u00fcn sevkiyat masraf\u0131 olan kargo \u00fccretleri al\u0131c\u0131lar taraf\u0131ndan \u00f6denecektir.<\/span><\/p>

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  • Sat\u0131n al\u0131nan her bir \u00fcr\u00fcn, 30 g\u00fcnl\u00fck yasal s\u00fcreyi a\u015fmamak <\/span>kayd\u0131 ile al\u0131c\u0131n\u0131n g\u00f6sterdi\u011fi adresteki ki\u015fi ve\/veya kurulu\u015fa teslim edilir. Bu s\u00fcre i\u00e7inde \u00fcr\u00fcn teslim edilmez ise, Al\u0131c\u0131lar s\u00f6zle\u015fmeyi sona erdirebilir.<\/span><\/p>

    \u00a0<\/div><\/li>

  • Sat\u0131n al\u0131nan \u00fcr\u00fcn, eksiksiz ve sipari\u015fte belirtilen niteliklere uygun ve varsa garanti belgesi, kullan\u0131m klavuzu gibi belgelerle teslim edilmek zorundad\u0131r.<\/p><\/li>

  • Sat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn sat\u0131lmas\u0131n\u0131n imkans\u0131zla\u015fmas\u0131 durumunda, sat\u0131c\u0131 bu durumu \u00f6\u011frendi\u011finden itibaren 3 g\u00fcn i\u00e7inde yaz\u0131l\u0131 olarak al\u0131c\u0131ya bu durumu bildirmek zorundad\u0131r. 14 g\u00fcn i\u00e7inde de toplam bedel Al\u0131c\u0131\u2019ya iade edilmek zorundad<\/span>\u0131r.<\/p>

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    SATIN ALINAN \u00dcR\u00dcN BEDEL\u0130 \u00d6DENMEZ \u0130SE<\/h4>

    Al\u0131c\u0131, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn bedelini \u00f6demez veya banka kay\u0131tlar\u0131nda iptal ederse, Sat\u0131c\u0131n\u0131n \u00fcr\u00fcn\u00fc teslim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc sona erer.<\/span><\/p>

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    KRED\u0130 KARTININ YETK\u0130S\u0130Z KULLANIMI \u0130LE YAPILAN ALI\u015eVER\u0130\u015eLER<\/span><\/h4>
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    \u00dcr\u00fcn teslim edildikten sonra, al\u0131c\u0131n\u0131n <\/span>\u00f6deme yapt\u0131\u011f\u0131 kredi kart\u0131n\u0131n yetkisiz ki\u015filer taraf\u0131ndan ha<\/span>ks\u0131z olarak kullan\u0131ld\u0131\u011f\u0131 tespit edilirse ve sat\u0131lan \u00fcr\u00fcn bedeli ilgili banka veya finans kurulu\u015fu taraf\u0131ndan Sat\u0131c\u0131’ya \u00f6<\/span>denmez ise, Al\u0131c\u0131, s\u00f6zle\u015fme konu<\/span>su \u00fcr\u00fcn\u00fc 3 g\u00fcn i\u00e7erisind<\/span>e nakliye gideri SATICI\u2019ya ait olacak \u015f<\/span>ekilde SATICI\u2019ya iade etmek zorundad\u0131r.<\/span><\/p>

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    \u00d6NG\u00d6R\u00dcLEMEYEN SEBEPLERLE \u00dcR\u00dcN S\u00dcRES\u0130NDE TESL\u0130M ED\u0130LEMEZ \u0130SE<\/span><\/h4>
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    Sat\u0131c\u0131\u2019n\u0131n \u00f6ng\u00f6remeyece\u011fi m\u00fccbir sebepler olu\u015fursa ve \u00fcr\u00fcn s\u00fcresinde teslim edilemez ise, durum Al<\/span>\u0131c\u0131\u2019ya bildirilir. Al\u0131c\u0131, sipari\u015fin iptalini, \u00fcr\u00fcn\u00fcn benzeri ile de\u011fi\u015ftirilmesini veya engel ortadan kalkana dek teslimat\u0131n ertelenmesini talep edebilir. <\/span>Al\u0131c\u0131 sipari\u015fi iptal ederse; \u00f6demeyi nakit ile yapm\u0131\u015f ise iptalinden itibaren 14 g\u00fcn i\u00e7inde kendisine<\/span> nakden bu \u00fccret \u00f6denir. Al\u0131c\u0131, \u00f6demeyi kredi kart\u0131 ile yapm\u0131\u015f ise ve iptal ederse, bu iptalden itibaren yine 14 g\u00fcn i\u00e7inde \u00fcr\u00fcn bedeli bankaya iade edilir, ancak bankan\u0131n al\u0131c\u0131n\u0131n he<\/span>sab\u0131na 2-3 hafta i\u00e7erisinde aktarmas\u0131 olas\u0131d\u0131r.<\/span><\/p>

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    ALICININ \u00dcR\u00dcN\u00dc KONTROL ETME Y\u00dcK\u00dcML\u00dcL\u00dc\u011e\u00dc<\/h4>

    Al\u0131c\u0131, s\u00f6zle\u015fme konusu mal\/hizmeti teslim almadan \u00f6nce muayene edecek; ezik, k\u0131r\u0131k, ambalaj\u0131 y\u0131rt\u0131lm\u0131\u015f vb. hasarl\u0131 ve ay\u0131pl\u0131 mal\/hizmeti kargo \u015firketinden teslim almayacakt\u0131r. Teslim al\u0131nan mal\/hizmetin hasars\u0131z ve sa\u011flam oldu\u011fu kabul edilecektir. ALICI , Teslimden sonra mal\/hizmeti \u00f6zenle korunmak zorundad\u0131r. Cayma hakk\u0131 kullan\u0131lacaksa mal\/hizmet kullan\u0131lmamal\u0131d\u0131r. \u00dcr\u00fcnle birlikte Fatura da iade edilmelidir.<\/span><\/p>

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    CAYMA HAKKI<\/span><\/h4>
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    ALICI; sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fcn kendisine <\/span>veya g\u00f6sterdi\u011fi adresteki ki\u015fi\/kurulu\u015fa teslim tarihinden<\/span> itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7erisinde, SATICI\u2019ya a\u015fa\u011f\u0131daki ileti\u015fim bilgileri \u00fczerinden bildirmek \u015fart\u0131yla hi\u00e7bir hukuki ve cezai sorumlul<\/span>uk \u00fcstlenmeksizin ve hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin mal\u0131 reddederek s\u00f6zle\u015fmeden cayma hakk\u0131n\u0131 kullanabilir.<\/span><\/p>

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    SATICININ CAYMA HAKKI B\u0130LD\u0130R\u0130M\u0130 YAPILACAK \u0130LET\u0130\u015e\u0130M B\u0130LG\u0130LER\u0130<\/span><\/h4>
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    \u015e\u0130RKET<\/span><\/b><\/p>

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    • Firma \u00dcnvan\u0131:<\/b> LOTUS \u00c7\u0130\u00c7EK\u00c7\u0130L\u0130K LTD. \u015eT\u0130.<\/p><\/li>

    • Adres:<\/b> K\u00fclt\u00fcr Mah.Plevne Bulvar\u0131 No:13\/C Alsancak Konak\/ \u0130ZM\u0130R<\/p><\/li>

    • Eposta:<\/b> info@lotuscicek.com.tr<\/p><\/li>

    • Tel:<\/b> (0232) 464 12 11<\/p><\/li>

    • Fax:<\/b> (0232) 464 12 11<\/p><\/li><\/ul>

      CAYMA HAKKININ S\u00dcRES\u0130<\/h4>

      • Al\u0131c\u0131, sat\u0131n ald\u0131\u011f\u0131 e\u011fer bir hizmet ise, bu 14 g\u00fcnl\u00fck s\u00fcre s\u00f6zle\u015fmenin imzaland\u0131\u011f\u0131 tarihten itibaren ba\u015flar. Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile hizmetin ifas\u0131na ba\u015flanan hizmet s\u00f6zle\u015fmelerinde cayma hakk\u0131 kullan\u0131lamaz.<\/span><\/p>

        \u00a0<\/div><\/li>

      • Cayma hakk\u0131n\u0131n kullan\u0131m\u0131ndan kaynaklanan masraflar <\/span>SATICI\u2019 ya aittir.<\/p>

        \u00a0<\/div><\/li>

      • Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in 14 (ond\u00f6rt) g\u00fcnl\u00fck s\u00fcre i\u00e7inde SATICI’ ya iadeli taahh\u00fctl\u00fc posta, faks veya eposta ile yaz\u0131l\u0131 bildirimde bulunulmas\u0131 ve \u00fcr\u00fcn\u00fcn i\u015fbu s\u00f6zle\u015fmede d\u00fczenlenen “Cayma Hakk\u0131 Kullan\u0131lamayacak \u00dcr\u00fcnler” h\u00fck\u00fcmleri \u00e7er\u00e7evesinde kullan\u0131lmam\u0131\u015f olmas\u0131 \u015fartt\u0131r.<\/span><\/p>

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        CAYMA HAKKININ KULLANIMI<\/span><\/h4>
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          1. ki\u015fiye veya ALICI\u2019 ya teslim edilen \u00fcr\u00fcn\u00fcn faturas\u0131, (\u0130ade edilmek istenen \u00fcr\u00fcn<\/span>\u00fcn fatura<\/span>s\u0131 kurumsal ise, iade ederken kurumun d\u00fczenlemi\u015f oldu\u011fu iade faturas\u0131 ile birlikte g\u00f6nderilmesi gerekmektedir. Faturas<\/span>\u0131 kurumlar ad\u0131na d\u00fczenlenen sipari\u015f iadeleri \u0130ADE FATURASI kesilmedi\u011fi takdirde tamamlanam<\/span>ayacakt\u0131r.)<\/span><\/p>

            \u00a0<\/div><\/li><\/ol><\/li>

          2. \u0130ade formu, \u0130ade edilecek \u00fcr\u00fcnlerin kutusu, ambalaj\u0131, varsa <\/span>standart aksesuarlar\u0131 ile birlikte eksiksiz ve hasars<\/span>\u0131z olarak teslim edilmesi gerekmektedir.<\/span><\/p>

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            \u0130ADE KO\u015eULLARI<\/span><\/h4>
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            • SATICI, cayma bildiriminin kendisine ula\u015fmas\u0131ndan itibaren en ge\u00e7 10 g\u00fcnl\u00fck s\u00fcre i\u00e7erisinde toplam be<\/span>deli ve ALICI\u2019y\u0131 bor\u00e7 alt<\/span>\u0131na sokan belgeleri ALICI\u2019 ya iade etmek ve 20 g\u00fcnl\u00fck s\u00fcre i\u00e7erisinde mal\u0131 iade almakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p>

              \u00a0<\/div><\/li>

            • ALICI\u2019 n\u0131n kusurundan kaynaklanan bir nedenle mal\u0131n de\u011ferinde bir azalma olursa veya iad<\/span>e imk\u00e2ns\u0131zla\u015f\u0131rsa ALICI kusuru oran\u0131nda SATICI\u2019 n\u0131n zararlar\u0131n\u0131 tazmin etmekle y\u00fck\u00fcml\u00fcd\u00fcr. Ancak cayma hakk\u0131 s\u00fcresi i\u00e7inde mal\u0131n veya \u00fcr\u00fcn\u00fcn usul\u00fcne uygun kullan\u0131lmas\u0131 sebebiyle<\/span> meydana gelen de\u011fi\u015fiklik ve bozulmalardan ALICI sorumlu de\u011fildir.<\/span><\/p>

              \u00a0<\/div><\/li>

            • Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 nedeniyle SATICI taraf\u0131ndan d\u00fczenlenen kampanya limit tutar\u0131n\u0131n alt\u0131na d\u00fc\u015f\u00fclmesi halinde kampanya kapsam\u0131nda faydalan\u0131lan indirim miktar\u0131 iptal edilir.<\/p><\/li><\/ul>

              CAYMA HAKKI KULLANILAMAYACAK \u00dcR\u00dcNLER<\/h4>

              ALICI\u2019n\u0131n iste\u011fi veya a\u00e7\u0131k\u00e7a ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan ve geri g\u00f6<\/span>nderilmeye m\u00fcsait olmayan, i\u00e7 giyim alt par\u00e7alar\u0131, mayo ve bikini altlar\u0131, makyaj malzemeleri, tek kullan\u0131ml\u0131k <\/span>\u00fcr\u00fcnler, <\/span>\u00e7abuk bozulma tehlikesi olan veya son kullanma tarihi ge\u00e7me ihtimali olan mallar<\/span><\/b>, ALICI\u2019ya teslim edilmesinin ard<\/span>\u0131<\/span>ndan ALICI taraf\u0131ndan ambalaj\u0131 a\u00e7\u0131ld\u0131\u011f\u0131 takdirde iade edilmesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan <\/span>\u00fcr\u00fcnler, teslim edildikten sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler, <\/span>Abonelik s\u00f6zle\u015f<\/span>mesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlara ili\u015fkin ma<\/span>llar, Elektronik ortamda an\u0131nda ifa edilen hizmetler veya t\u00fcketiciye an\u0131nda teslim edilen gayrimaddi mallar, ile ses veya g\u00f6r\u00fcnt\u00fc kay\u0131tlar\u0131n\u0131n, kitap, dijital i\u00e7erik, yaz\u0131l\u0131m programlar\u0131n\u0131n, veri kaydedebilme ve veri<\/span> depolama cihazlar\u0131n\u0131n, bilgisayar sarf malzemelerinin, ambalaj\u0131n\u0131n ALICI taraf\u0131ndan a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde iadesi Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir. Ayr\u0131c<\/span>a Cayma hakk\u0131 s\u00fcresi sona ermeden \u00f6nce, t\u00fcketicinin onay\u0131 ile ifas\u0131na ba\u015flanan hizmetlere ili\u015fkin cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 da Y\u00f6netmelik gere\u011fi m\u00fcmk\u00fcn de\u011fildir.<\/span><\/p>

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              Kozmetik ve ki\u015fisel bak\u0131m \u00fcr\u00fcnleri, i\u00e7 giyim \u00fcr\u00fcnleri, mayo, bikini, kitap, <\/span>kopyalanabilir yaz\u0131l\u0131m ve pr<\/span>ogramlar, DVD, VCD, CD ve kasetler ile k\u0131rtasiye sarf malzemeleri (toner, kartu\u015f, \u015ferit vb.) iade edilebilmesi i\u00e7in ambalajlar\u0131n\u0131n a\u00e7\u0131lmam\u0131\u015f, denenmemi\u015f, bozulmam\u0131\u015f ve kullan\u0131lmam\u0131\u015f olmalar\u0131 gereki<\/span>r.<\/p>

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              TEMERR\u00dcT HAL\u0130 VE HUKUK\u0130 SONU\u00c7LARI<\/h4>

              ALICI, \u00f6deme i\u015flemlerini kredi kart\u0131 ile yapt\u0131\u011f\u0131 durumda temerr\u00fcde d\u00fc\u015ft\u00fc\u011f\u00fc takdirde, kart sahibi banka ile aras\u0131ndaki kredi kart\u0131 s\u00f6zle\u015fmesi \u00e7er\u00e7evesinde faiz \u00f6deyece\u011fini ve bankaya kar\u015f\u0131 sorumlu olaca\u011f\u0131n\u0131 kabul, beyan ve taahh\u00fct eder. <\/span>Bu<\/span> durumda ilgili banka hukuki yollara ba\u015fvurabilir; do\u011facak masraflar\u0131 ve vek\u00e2let \u00fccretini ALICI\u2019dan talep <\/span>edebilir ve her ko\u015fulda ALICI\u2019n\u0131n borcundan dolay\u0131 temerr\u00fcde d\u00fc\u015fmesi halinde, ALICI, borcun gecikmeli ifas\u0131ndan dolay\u0131 SATICI\u2019n\u0131n<\/span> u\u011frad\u0131\u011f\u0131 zarar ve ziyan\u0131n\u0131 \u00f6deyece\u011fini kabul eder.<\/p>

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              \u00d6DEME VE TESL\u0130MAT<\/h4>

              • Banka Havalesi veya EFT (Elektronik Fon Transferi) yaparak, GARANT\u0130, \u0130\u015e bankas\u0131 hesaplar\u0131m\u0131zdan (TL) herhangi birine yapabilirsiniz.<\/p><\/li>

              • Sitemiz \u00fczerinden kredi kartlar\u0131n\u0131z ile, Her t\u00fcrl\u00fc kredi kart\u0131n\u0131za online tek \u00f6deme ya da online taksit imk\u00e2nlar\u0131ndan yararlanabilirsiniz. Online \u00f6demelerinizde sipari\u015finiz sonunda kredi kart\u0131n\u0131zdan tutar \u00e7ekim i\u015flemi ger\u00e7ekle<\/span>\u015fecektir.<\/p>

                \u00a0<\/div><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                GENEL Kullanmakta oldu\u011funuz web sitesi \u00fczerinden elektronik ortamda sipari\u015f verdi\u011finiz takdirde, size sunulan \u00f6n bilgilendirme formunu ve mesafeli sat\u0131\u015f s\u00f6zle\u015fmesini kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131z. \u00a0 Al\u0131c\u0131lar, sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcn\u00fcn sat\u0131\u015f ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi (RG:27.11.2014\/29188) h\u00fck\u00fcmleri ile y\u00fcr\u00fcrl\u00fckteki di\u011fer yasalara tabidir. \u00a0 \u00dcr\u00fcn sevkiyat masraf\u0131…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-989335","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/pages\/989335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/comments?post=989335"}],"version-history":[{"count":4,"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/pages\/989335\/revisions"}],"predecessor-version":[{"id":989344,"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/pages\/989335\/revisions\/989344"}],"wp:attachment":[{"href":"https:\/\/profaj.co\/lotuscicekcilik\/wp-json\/wp\/v2\/media?parent=989335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}